Draft · version 2026-10-draft. Initial draft for owner and legal review. This document is not final and may change before launch.
Case-by-case review
Refund requests are reviewed individually, subject to applicable law. We consider the circumstances you describe and how the membership has been used.
How to request a refund
Sign in and open your dashboard, then choose “Request a refund”. You can also email support@fourthgroup.co. You will see the status of your request in your dashboard once we have reviewed it.
Outcome
If a refund is approved, it is returned through the original payment method and your membership ends. If declined, we explain why. Your statutory rights are not affected.
Questions? Email support@fourthgroup.co.